11 Jul 2012
Hey folks. We had a problem yesterday with the KUBIAK package deals where people were mistakenly set up to buy last year's packages instead of this year's for about two hours after we went on sale, until roughly 6:30pm Eastern. You may have gotten the 2012 files if you downloaded immediately, but if you went back later you would have noticed those changed to 2011 files. If you had this problem, please e-mail us at mailbag-at-footballoutsiders.com. Let us know which package you purchased, your FO username, and your name, and we'll check you off the list and give you a coupon to purchase the equivalent 2012 package so you can get the proper files.
Note, this is different from people who may have a problem downloading the file because PayPal says their transaction is still in process. We are looking into that but we think this is just the usual "eCheck clearing" issue we have every year.
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