14 Aug 2013
Have you had trouble getting a response to an e-mail regarding a technical or refund issue with KUBIAK or FOA 2013? We just discovered that Gmail was nice enough to code all our support e-mails as "Spam," which explains why people have not heard back from us. We're going through them all now and trying to fix things. Our apologies.
UPDATE: Apparently, a number of complaints are about an inability to use credit cards while purchasing through Paypal. It turns out the issue here is that you need to fill out a form if you have not used Paypal before. It will have a section that says "Don't Have a Paypal Account?" If you fill the info in there and click continue, the credit card options will appear.
How much do we tend to know after five weeks? Bill Connelly compares five-week data to full-season data to find out if we should be worried about TCU and Baylor.